Year in Rewind: 2024 at QSS

As 2024 comes to a close, we take a moment to reflect on a year filled with innovation, collaboration, and milestones at QSS.

QSS smart it
7 min readDec 19, 2024

This year, we recognized the growing threat of cyberattacks as a dominant trend early on, prompting us to prioritize cybersecurity initiatives. At the same time, we doubled down on the transformative power of Artificial Intelligence (AI) in business processes, helping our clients unlock new efficiencies and drive innovation.

Throughout the year, we introduced groundbreaking solutions such as the Number Portability Platform, ProcessNx BPDT Platform, ProcessNx Energy, QSS Cloud 4.0, and AI-powered solutions. Each of these solutions underscores our commitment to empowering businesses with tools that prioritize resilience, efficiency, and a sustainable future.

Let’s take a closer look at how these focus areas shaped our journey.

Kicking Off with Cybersecurity Insights

We began the year by addressing the rapidly evolving threat landscape with our comprehensive analysis of cybersecurity trends for 2024. These insights provided actionable strategies for businesses to mitigate risks and protect their operations. From enhancing data protection to fostering a culture of security awareness, this report underscored the critical importance of staying ahead of cyber threats. Read more.

Revolutionizing Telecom with Number Portability

Our Number Portability Platform emerged as a game-changer for the telecom industry, empowering customers to switch providers seamlessly while enabling telecom operators to achieve greater operational efficiency. During the platform’s rollout, we provided in-depth training sessions, showcasing its ability to deliver advanced market analytics, enhance compliance, and simplify provider management. Explore the platform.

Taking the Fight to Ransomware

Cybersecurity remained a cornerstone of our efforts with the introduction of ransomware protection solutions. These solutions provided robust defenses, including immutable storage and seamless recovery options, to help businesses recover swiftly from attacks. Our commitment to protecting sensitive data has helped our clients maintain business continuity in an increasingly challenging environment. Learn more.

Breaking New Ground with ProcessNx 3.0

The launch of ProcessNx 3.0 marked a significant milestone in digital transformation for businesses. This cutting-edge platform introduced unparalleled efficiency and scalability, enabling businesses to streamline complex workflows and adapt to evolving demands with ease. Its success highlights our dedication to driving transformative changes for our clients. Discover more.

Transforming Energy Management with ProcessNx Energy

We introduced ProcessNx Energy, an innovative solution tailored to meet the needs of Distribution System Operators (DSOs) and energy companies. This platform supports the digital transformation of energy processes, providing tools for smarter energy management, real-time monitoring, and operational efficiency. By leveraging this solution, businesses can navigate the complexities of energy management with greater precision and control. Learn more.

Showcasing Analytics Excellence

As part of the Microsoft Community Conference, we had a privilege to highlight the power of advanced analytics in our presentation on SQL Server 2022 and MinIO integration. This session demonstrated how businesses can harness real-time analytics for data-driven decision-making and operational excellence. Read the topic highlights.

Strengthening Partnerships with Veeam

Our long-standing partnership with Veeam Software culminated in a highly impactful workshop, where we delved into emerging trends and solutions for business continuity and data security. Discussions spanned ransomware recovery, cloud-native solutions, and the integration of AI/ML technologies, reinforcing our commitment to safeguarding critical operations.

Driving AI-Powered Fraud Detection

Expanding our expertise in AI, we hosted an interactive workshop focused on AI-powered fraud detection. Participants learned how to use advanced machine learning techniques to identify anomalies in transactional data, enabling real-time responses to potential threats. This initiative demonstrated our dedication to applying AI to enhance accuracy and efficiency in fraud prevention. Read more about this.

Empowering SMEs Through DIH Forum

As a co-organizer of the DIH Forum 2024, we focused on supporting SMEs in their digital transformation journeys. The event brought together industry experts, innovators, and business leaders to discuss practical solutions and advanced technologies that empower small and medium-sized enterprises to thrive in a digital-first economy. Event details.

DIH Forum 2024 / Organized by FabLab Sarajevo with the support of QSS and Digital Storm, provided insight into the latest digital trends and technologies for SMEs.

AI Innovations on the Global Stage

Our participation in the Applied AI Conference in Vienna underscored our leadership in AI-driven solutions. By showcasing use cases in energy efficiency and manufacturing, we highlighted AI’s potential to reduce costs, improve sustainability, and create transformative outcomes across industries. See more.

Promoting Cybersecurity Awareness

During Cybersecurity Awareness Month, we called attention to the importance of proactive security measures for businesses of all sizes. Building on the insights we shared at the start of the year about emerging cybersecurity trends, we emphasized the need to safeguard data, systems, and people against evolving threats, reinforcing cybersecurity as a shared responsibility.

Exploring Innovations at BIBA

Our study visit to BIBA in Bremen offered an invaluable opportunity to explore cutting-edge advancements in smart micro grids and manufacturing. A highlight was witnessing a self-sufficient energy solution in action, showcasing the potential for sustainable innovations in real-world settings.

Connecting at NetworkBiH

The NetworkBiH Conference brought together tech enthusiasts, industry leaders, and innovators from across the region. This platform allowed us to exchange ideas, strengthen connections, and explore the future of IT in a collaborative environment. See more.

Trusted Partner for Hybrid Cloud Excellence

For over a decade, QSS has proudly served as a trusted partner for businesses worldwide, delivering hybrid cloud solutions that combine cutting-edge technology with robust security. In 2024, we renewed our status as a Cisco Premier Provider, reaffirming our dedication to offering globally recognized, ISO-certified services. This achievement highlights our unwavering commitment to innovation, ensuring that businesses can rely on us for secure, efficient, and scalable cloud infrastructure.

The Grand Finale: QSS Cloud 4.0

The crowning achievement of 2024 was the launch of QSS Cloud 4.0, our fourth-generation secure cloud infrastructure. Designed with sustainability and performance in mind, this platform delivers 55% greater energy efficiency, 4x the compute power, and 2x faster data access while reducing our data center footprint by 4x. As a cornerstone of our Green Agenda 2025, QSS Cloud 4.0 embodies our commitment to achieving net-zero operations and advancing environmentally friendly innovations. Learn more.

Looking Ahead

As we step into 2025, we carry forward the momentum of a year that redefined innovation and resilience. Our focus remains steadfast on leveraging cutting-edge technologies to drive sustainability, enhance operational efficiency, and address emerging challenges across industries. We aim to deliver solutions that not only meet the needs of today but also create a foundation for a better, more sustainable tomorrow.

Thank you to our clients, partners, and team for being an integral part of our success in 2024. Together, let’s make 2025 a year of even greater accomplishments and shared growth.

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QSS smart it
QSS smart it

Written by QSS smart it

We are a leading IT company for Cloud, Software Development, and System Integrations in Southeastern Europe.

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